Systems Integration: The Service After the Sale

service after the sale in delaware commercial security companies
Bob Gamble
Follow Us

After an organization is sold on the idea of upgrading to a commercial security system, the real work begins. Ideally, here’s what should be expected from an integrator after signing a contract for commercial security. Wilmington organizations, make sure your integrator upholds these standards.

Client Facetime

An experienced security integrator understands that the most valuable project management resource is the client. By actively involving the client in the initial assessment, property walkthroughs, site surveys, risk evaluations and product testing, there is greater likelihood for two important key indicators: 1) long-term project success, and 2) lower total cost of ownership.

Strategic Engineering

“If you fail to plan, you plan to fail.”

The expression is applicable to all aspects of entrepreneurship, but it also applies to the vendors that organizations tap to power their facilities. A client should choose a security integrator that will invest the time necessary to outline a strategy for installation and deployment of the security system. If the integrator doesn’t, there will surely be trouble ahead.

Technical Expertise  

The best commercial security systems are simple to operate, but complex in design. Choose an integrator that designs, tests and certifies the system for operational efficiency so that any problems can be troubleshooted and neutralized before the official deployment date. This integrator should have the technical expertise necessary to address issues immediately and effectively – not just during deployment, but for years to come after.

For long-term success of a security system, unparalleled service is a must. To speak with an integrator that invests in face-to-face time with clients, strategizes each project, and possesses outstanding technical expertise, contact Security Instrument and request a consultation for commercial security. Wilmington, MD, NJ and PA organizations can reach us at (888) 326-8936.

About Security Instrument

Security Instrument is a full-service, independently-owned security integrator that offers numerous electronic security options. We serve thousands with residential and commercial security in Delaware, MD, NJ & PA.