This page covers some of the most common troubleshooting and instructional manuals and videos that we’ve received from customer inquires. If you still need help after reviewing this page please contact us: (800) 244-2261.
Our automated answering system is as easy as 1-2-3-4 Option 1 – Central Station Option 2 – Customer Service Option 3 – Administrative Services Option 4 – Sales Services
Cancel An Alarm
To cancel an accidental alarm, please deactivate your system and call our Central Station Toll Free at (800) 244-2261, Option 1. Please have your personal pass-code ready so our operator can verify your authorization.
Security Instrument is Delaware’s largest full-service independently-owned security firm with over 75 employees serving thousands of customers throughout Delaware, Pennsylvania, New Jersey and Maryland.