Home Alarm Monitoring

The SI Central Monitoring Station is locally owned, operated and staffed by local residents of the Wilmington, DE area. That’s the power of personalized service.

The Power Of Personal Customer Service

A home security system is only as effective as the monitoring station behind it.  Security Instrument owns and operates it’s own UL Listed, Factory Mutual Approved Central Station, which enables us to provide personalized services and deliver an authentic unified solution for thousands of customers throughout Delaware, Maryland, New Jersey and Pennsylvania.

What Makes Our Monitoring Different

SI offers multiple types of communication options including Cellular, Wi-Fi, Ethernet, and AES Mesh Radio.

If the phone lines are cut or the power goes out, you don’t have to worry about your alarm system going down too. Alarm systems installed by Security Instrument offer multiple channels of communication to ensure the fastest, most reliable signal on every emergency call. Our alarm systems will signal the authorities in the event of an emergency even if you are not at home, asleep or unable to call for help.

Local Service

In an emergency, every second counts. With a local alarm monitoring company like S.I., you have the advantage of local operators who live and work in Delaware. They know the area better than an outsourced monitoring company would. In addition, you receive the added benefit of having only one number to call whether you need to place your system on test, request service, change account information or simply ask a question about your system.

Certified Staff Standing By 24/7

Professional 24 Hour Monitoring Service by SIA Certified Operators means that you can rest easy knowing that if you need help, qualified & caring operators are just a phone call away.

Central Station Certifications

The Flexibility To Monitor Almost ANY system

Whether your alarm system was installed by Security Instrument or not, chances are that our Central Station can provide alarm monitoring – even if your system was not installed by us. So, if you have an alarm system that you’re happy with but are unsatisfied with your current alarm company, we can most likely take over monitoring of that system at a very affordable cost with a no-hassle transition.

Contact us today for details.